TERMS & CONDITIONS

 

Read all of our school policies here! You can also log in to your Opus1 account and  click Review Terms & Conditions  for any of the programs you're enrolled in.

 

  • Private Lessons

    Tuition


    Tuition for weekly lessons is a flat monthly fee. Most months have 4 lessons. The rate is not adjusted for months with 5 lessons or months with 3 lessons due to holidays. See our school calendar for exact dates.

    • Payment is due on the 1st of each month, billed automatically by credit card.
    • A $25 late fee applies after the 10th of the month.

    Withdrawal


    Submit a Withdrawal Form by the 25th of the month to cancel your lessons for the following month.

    • Tuition billed on the 1st is non-refundable.

    Missed Lessons


    Cancel a lesson with at least 24 hours notice (or same-day in case of illness or emergency) to receive a Make Up Pass, valid for 6 months.

    • No refunds or account credit for student cancellations.
    • Make Ups are not issued for school holidays/closures (see Tuition above).

    Staff Cancelation & Substitutions


    A substitute teacher may be provided if your instructor is unavailable. Normal cancellation policies apply.

    • If no substitute is available, you may choose a Make Up Pass or account credit towards your next bill.

    Summer (June, July, August)


    Students may cancel up to 4 lessons total across June, July, and August for account credit.


    Injuries and items


    By enrolling, students and guardians agree to the following:

    • All students/guardians waive the right to legal action for injuries on school property (including hearing damage).
    • We are not responsible for lost or stolen items.
  • Private Group Lessons

    See Private Lesson Policies


    Private Group Lessons

    • We offer private lessons for groups of up to 3 friends or family members.
    • Groups are treated as a single entity and must enroll, cancel, do make ups, and withdraw together (payments can be set up to run separately).
    • No make up credits for single group members missing a lesson.
  • Sunburst Band Program

    These policies cover the Sunburst Band Program, Sunburst Band Program 18+, and Sunburst House Band.


    Tuition

    • Billing for tuition is a flat monthly rate. Sessions are held each week except when the school is closed for holidays (see our calendar). Most months have 4 sessions, rates are the same for months of 5 and months of 3.
    • Monthly payments received after the 10th of the month are subject to a $25 late fee.

    Term Commitment and Re-Enrollment

    • Students must commit to attending through the end of the term. 
    • No refunds or credits for students withdrawing before the end of the term.
    • New students in their first term may withdraw during their first month for a full refund.
    • Current Band Program students will be afforded a two-week window for special enrollment in order to secure their spot in the next term. Failure to re-enroll within this designated period will result in the release of their spots, making them available for other students to book. 

    Missed Sessions

    • For our band programs to function, all members must commit to attending each week, except due to illness or emergency. If you need to miss a session, please inform the desk ASAP so we can plan appropriately. 
    • Frequent absences, or repeated absences without communication may result in removal from the band program.
    • We hold free monthly community jam sessions called Sunburst Jams, these are a great way for students who have to miss their band program to get some extra time in! Check schedule here.

    Staff Cancelation and Substitutions

    • If your teacher is unavailable, the school may arrange an appropriate substitute teacher for your session.
    • Regular session cancellation policies apply to substitute teachers, no refunds or credits will be issued for last minute substitutions.
    • In some cases we may not have an available substitute and may need to cancel your session. In this instance, you’ll receive a Staff Cancellation Credit, these can be redeemed for tuition credit at your request.

    Care of Students and Picking Up (Parents of in-person minors only)

    • Students are not to be left for excessive time periods before or after their lessons.
    • Students are not to leave unaccompanied without written permission from a parent or guardian.

    Injuries and items

    • All students, parents and legal guardians waive the right to any legal action for any injury sustained on school property, including hearing damage (talk to your teacher about recommended hearing protection).
    • Sunburst is not responsible for lost or stolen items. 

    Photo Release

    • Unless requested in writing, Sunburst School of Music is granted permission to take photographs/videos of the students to use in brochures, websites, posters, advertisements, social media, and other promotional materials. If you’d like to opt out, please use the form here.
  • Music Together® and Rhythm Kids®

    Tuition

    • Billing for tuition is a flat rate per term. Spring, Fall, and Winter terms are 12 weeks, and summer term is 8 weeks.
    • Tuition must be paid in full before the 2nd week of the term.

    Term Commitment and Re-enrollment

    • Students must commit to attending through the end of the term, no refunds or credits for students withdrawing before the end of the term. New students in their first term may withdraw during their first month for a full refund.
    • Active Music Together students have a two-week priority window to re-enroll for the next term. After this period, spots will open to other students.

    Missed Sessions

    • If you need to miss a session, you’re welcome to attend a different session that week, provided there is an available opening, and you give at least 24 hours notice.
    • No refunds or tuition credits for missed or canceled classes.

    Staff Cancellations & Substitutions

    • If your teacher is unavailable, the school may arrange an appropriate substitute teacher for your session. Regular session cancellation policies apply to substitute teachers.
    • In some cases we may not have an available substitute and may need to cancel your session. In this instance, we will either extend the term an additional week or provide tuition credits. 

    Parents and Caregivers

    • Students must be accompanied by a parent or guardian in Music Together Mixed-Age classes.
    • Students attend Rhythm Kids classes without parents.

    Care of Students and Picking Up (Parents of in-person minors only)

    • Students are not to be left for excessive time periods before or after their lessons.
    • Students are not to leave unaccompanied without written permission from a parent or guardian.
    • Injuries and items
    • All students, parents and legal guardians waive the right to any legal action for any injury sustained on school property, including hearing damage (talk to your teacher about recommended hearing protection).
    • Sunburst is not responsible for lost or stolen items. 

    Photo Release

    • Unless requested in writing, Sunburst School of Music is granted permission to take photographs/videos of the students to use in brochures, websites, posters, advertisements, social media, and other promotional materials. If you’d like to opt out, please use the form here.

  • Band Coaching

    Tuition

    • Billing for tuition is a flat monthly rate per student. Sessions are held each week except when the school is closed for holidays (see our calendar). Most months have 4 sessions, rates are the same for months of 5 and months of 3.
    • Payments are due on the 1st of the month and billed automatically via Credit Card.
    • A $25 late fee will be added after the 10th of the month.
    • There is a $50 discount for students enrolled in Private Lessons, Group Lessons, or 2 concurrent Group Programs

    Membership Cancellation

    • Memberships may be canceled by submitting our Withdrawal Form.
    • Withdrawal forms must be received by the 25th of the month to take effect at the end of that month. For example, a form received on the 26th of May will be billed for June and will take effect at the end of June.
    • Withdrawals received after the 25th of the month are subject to a Late Withdrawal fee equal to 50% of your monthly tuition.
    • No refunds or exceptions for withdrawals received after the 1st of the month.

    Missed Sessions

    • No refunds or credits for missed sessions.
    • We hold free monthly community jam sessions called Sunburst Jams, these are a great way for students who have to miss their band program to get some extra time in! Check schedule here.

    Staff Cancelation and Substitutions

    • If your teacher is unavailable, the school may arrange an appropriate substitute teacher for your session.
    • Regular session cancellation policies apply to substitute teachers, no refunds or credits will be issued for last minute substitutions.
    • In some cases we may not have an available substitute and may need to cancel your session. In this instance, you’ll receive a Staff Cancellation Credit, these can be redeemed for tuition credit at your request.

    Care of Students and Picking Up (Parents of in-person minors only)

    • Students are not to be left for excessive time periods before or after their lessons.
    • Students are not to leave unaccompanied without written permission from a parent or guardian.

    Injuries and items

    • All students, parents and legal guardians waive the right to any legal action for any injury sustained on school property, including hearing damage (talk to your teacher about recommended hearing protection).
    • Sunburst is not responsible for lost or stolen items. 

    Photo Release

    • Unless requested in writing, Sunburst School of Music is granted permission to take photographs/videos of the students to use in brochures, websites, posters, advertisements, social media, and other promotional materials. If you’d like to opt out, please use the form here.